Privacy Policy

Last updated: May 2025

At Studybay.life, we are committed to protecting your privacy. This Privacy Policy outlines what personal data we collect, how we use it, and the rights you have over your information.

1. Who We Are

Studybay.life is an online educational support platform that connects students with experienced academic mentors for learning guidance and improvement.

2. What Information We Collect

We may collect the following types of information:

Personal Information: Your name, email address, and any other details you provide when submitting a request or using our contact forms.
Usage Data: Browser type, device information, IP address, pages visited, and time spent on the site.
Cookies: See our Cookie Policy for detailed information about how we use cookies.We do not collect or process sensitive data such as financial information or government-issu

We do not collect or process sensitive data such as financial information or government-issued IDs.

3. How We Use Your Information

We use your information for the following purposes:

To respond to your inquiries and service requests
To connect you with academic mentors upon your request
To improve the performance and functionality of our website
To analyze traffic and usage trends (e.g., via Google Analytics)
To ensure compliance with advertising and platform policies

We do not sell or share your personal data with third parties for commercial gain.

4. Legal Basis for Processing (for EU/EEA users)

We process your data based on:

Your consent (e.g., when you submit your email)
Our legitimate interests (e.g., improving our services)
Compliance with legal obligations

5. Data Sharing

We may share non-personal or aggregated data with analytics and advertising services like:

Google Analytics
Google Ads (for ad performance measurement)

These providers are required to handle data securely and in accordance with applicable laws.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

Access or request a copy of the data we hold about you
Correct inaccurate data
Request deletion of your data
Withdraw consent where applicable
Object to certain types of processing (e.g., direct marketing)

To exercise any of these rights, contact us at [email protected].

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

9. Children's PrivacyData Security

This website is not intended for use by individuals under the age of 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

11. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Email us: [email protected]

Website: https://studybay.life/